The delivery of login credentials is an automated process. Once your purchase is complete, our system generates your login details and sends them to the email address you provided during the purchase. Typically, your login ID is the registered email you used for the purchase. Upon entering this email, an OTP will be generated and sent to the same inbox for secure access.
Sometimes, due to filters used by email service providers, that email may drop in your junk or spam folder.
We suggest you to please check spam and junk folders of your email account in case if you have not received login credentials in inbox.
Still, if you face any issue, feel free to raise a ticket at https://support.dotcompal.com/hc/en-us/requests/new , we will send you the access details as soon as possible.
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