You can build a complete customer journey with DotcomPal with its super easy next generation editor.
Please watch the video below to know more about it.
Here, I am going to explain you, how you can create and manage Journey in DotcomPal.
The goal of the journey is to solve your customer's problem. When you know the problem, and you build content to draw them in, then offer them a product or service to solve their problem, that's when the real magic happens and as we know that one of the core concepts in the digital marketing industry is Funnel.
While odd sounding at first, this single core concept can take a business from virtually non-existent and unknown to multi-million-dollar.
To create a Journey for your Service or Product, first you need to click on this Grow option, present in the Menu bar, here on the left, then go to Funnel/Journey option, as shown in the image above..
Here you can manage all your Journey.
To create a new journey, simply click on New Funnels/Journey button, located on the top right corner in this section.
A pop-up window will appear, from here you have to select the Goal that suits best for your Funnel/Journey.
Then give the name of the journey and make sure that the name contains at-least five characters.
Creating amazing attention-grabbing and traffic generating journey in DotcomPal is super easy and it only takes three steps which have been highlighted on top- Template Selection, Manage your Journey and Review & Publish.
In the Template Selection section, you will be asked to pick the template that accommodates your marketing goal.
From the Gallery section, you will get all the pre-designed editable template which you can edit as per your business and create the journey easily.
Or you can also select the template from your creation which you create by editing the template and want to use it again in future.
And if you want to create your own template for journey, then you can create it from here, starting from scratch.
Currently I am selecting this template.
Now, this is how the predesigned journey template will be visible to you, on this journey builder. This is the drag and drop editor of your journey, from where you can create a complete journey of your online business.
In the left side you can see Trigger, Action and Control of your journey.
Under Trigger there are Landing Pages, Contact, Email, Attribute Changes and Segment.
Triggers are the initial point of your journey.
Remember that you can use only one trigger in one journey.
You can use six types of action in your journey as per your purchase plan, such as, Show Landing Page, Send Email, Add to list, Add tag, Lead Score and Pop-ups & Bars.
And in Control, you can end your journey.
Now, let's see how you can build your journey here.
As I have already selected the journey template you can see this journey flow that how your visitor moves form one page to another.
To choose the landing page, just click here.
Here, you can see the list of your landing page and by clicking on this choose button you can choose your desired page. Please be informed that you cannot use one landing page in another journey.
Now, to establish a connection in between, just connect the trigger with all other actions.
In Add to list, click here to add contacts in it. Select the list from drop down and click on save.
In lead score, click on this link to add lead score. Then select Add or Subtract from the lead score and enter the lead score value and lick on save.
Then in Add tag, click here and enter your tags here and click on save.
Lastly, connect the Action by which you want this journey to complete with End journey control element.
Now, you can save this journey with the help of Save as Template option so that you can use the same journey again, or you can also save it as a draft if you want to make changes later and use in the future.
And just to Save and move ahead with journey, click on Save & Next.
Now, you are in the last step where you can publish your journey. Here, you can see name of your journey, you can also edit this name if you want to by clicking on this edit button.
Below this, you get the options to Copy and Edit url of Trigger of the journey and Action of the journey.
Now, once you are done, again you will get the option to save it as a draft else you just click on the Publish button to Publish this instantly. A pop-up will appear, here, you have to click on Activate button to activate the journey.
You will see a message at the top that Your Journey Activated Successfully.
This is how you can create and activate journey.
Now, you can see all the Journey which you have published. Here, you can see the statistics like Triggered Audience, Conversion and EPC of all journey created by you.
You can also edit your journey by clicking on this edit button. Please be informed that if you will edit your journey then all your anlytical data will be lost. So, click on Yes or No button accordingly.
Then by clicking on this Analytics button you can see complete analytics of your journey.
To view your journey click on this View button.
Click on the Ellipsis/three dots, you will get three options like Stop, Duplicate and Delete.
So, this was all about journey section. I believe this was helpful.